1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Billing details
• Company or business name
• Website URL
• Support request details
• Any information you voluntarily provide through contact forms, support tickets, emails, or service requests

Technical Information:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and tracking data

2. How We Use Your Information

We may use your information to:

• Provide our digital products and services
• Process orders and service requests
• Provide customer support
• Respond to inquiries
• Improve our website, products, and services
• Send important updates related to products, support, or services
• Prevent fraud, abuse, or unauthorized activities
• Comply with legal or business obligations

3. Support and Communication

When you contact us for support, we may collect information related to your issue, including website access details, screenshots, error logs, server details, or other technical information required to provide support.

We only use this information to investigate and resolve your request.

4. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve user experience, analyze website traffic, and support marketing or remarketing activities.

You can disable cookies from your browser settings, but some parts of the website may not work properly without them.

5. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party services only when necessary, such as:

• Payment processors
• Support desk platforms
• Email service providers
• Analytics tools
• Hosting or technical service providers
• Legal or regulatory authorities when required

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We may retain your information for as long as necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites, marketplaces, payment providers, or external services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

9. Your Rights

Depending on your location, you may have rights to access, update, correct, or request deletion of your personal information. To request changes, you can contact us using the contact information provided on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our official website or support channel.

KreativDev
Website: https://kreativdev.com
Support: https://kreativdev.freshdesk.com/