1. About KreativDev

KreativDev provides digital products, software solutions, web applications, mobile applications, templates, customization services, installation services, and related technical support.

Some of our products may also be sold through third-party marketplaces such as Envato/CodeCanyon. In such cases, the marketplace's own license terms, purchase rules, and policies may also apply.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• Use our website in any way that may damage, disable, or impair the website
• Attempt to gain unauthorized access to any part of the website or server
• Copy, resell, or misuse our content, products, or materials without permission
• Use our website or services for fraudulent, harmful, or illegal activities

3. Products and Services

We may offer:

• Digital software products
• Laravel scripts
• Flutter apps
• Website templates
• SaaS products
• Installation services
• Customization services
• Technical support
• Other software-related services

Product features, descriptions, pricing, and availability may change at any time without prior notice.

4. License and Usage

When you purchase a product, you receive a license to use the product according to the applicable license terms.

You are not allowed to:

• Resell, redistribute, or share our source code without permission
• Claim our products as your own original work
• Use one license for multiple projects if the license does not allow it
• Remove copyright, branding, or license-related information where prohibited
• Use our products in illegal, abusive, or harmful projects

If the product is purchased from a third-party marketplace, the marketplace license terms will apply.

5. Customization Services

Customization, modification, installation, setup, deployment, or third-party integration services are not included with the default product purchase unless clearly mentioned.

For custom work:

• The scope of work must be clearly agreed before starting
• Pricing and timeline depend on the complexity of the task
• Additional changes outside the agreed scope may require extra payment
• We may require advance payment before starting the work
• Delivery time may vary depending on requirements, client response time, and technical complexity

6. Installation and Technical Support

We may provide installation or technical support depending on the product, license, support validity, and hosting/server environment.

Free installation or support may be limited to supported hosting environments only. If the hosting/server configuration is unsupported, restricted, or requires extra work, additional charges may apply.

We are not responsible for issues caused by:

• Incorrect server configuration
• Unsupported hosting environment
• Client-side code modifications
• Third-party plugin or package conflicts
• Missing server requirements
• Expired support period
• Incorrect installation by the client or another developer
• Changes made by hosting providers or third-party services

7. Third-Party Services

Our products or services may integrate with third-party APIs, payment gateways, SMS gateways, email services, social platforms, AI services, hosting providers, or external tools.

We are not responsible for:

• Changes in third-party APIs
• Downtime or service interruption from third-party providers
• Rejected API/app approvals
• Extra fees charged by third-party providers
• Account restrictions, bans, or policy changes from third-party platforms

Clients are responsible for creating, maintaining, and paying for their own third-party accounts unless otherwise agreed.

8. Payments

All payments must be made according to the agreed price, invoice, marketplace checkout, or payment instruction.

For custom services, we may require advance payment. Work may not begin until the required payment is received.

Any bank charges, transfer fees, currency conversion fees, or payment processor fees are the responsibility of the client unless otherwise agreed.

9. Delivery

Digital products may be delivered through marketplace download links, email, direct download, or another agreed method.

Custom work delivery may include files, installation, demo link, source code updates, or other agreed deliverables.

Delivery time may be affected by:

• Requirement changes
• Delay in client feedback
• Hosting/server issues
• Third-party API approval delays
• Payment delays
• Public holidays or office closures

10. Client Responsibilities

The client is responsible for:

• Providing correct project requirements
• Providing required access details when needed
• Keeping backups before any installation or customization work
• Testing the delivered work
• Providing feedback within a reasonable time
• Maintaining their hosting, domain, server, and third-party accounts
• Ensuring that their use of the product complies with applicable laws

11. Intellectual Property

All product source code, design, documentation, branding, graphics, and materials created by KreativDev remain the intellectual property of KreativDev unless otherwise stated in writing.

Purchasing a product or service does not transfer ownership of KreativDev's intellectual property. It only grants the applicable usage rights or license.

12. Limitation of Liability

KreativDev will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to:

• Loss of revenue
• Loss of data
• Business interruption
• Website downtime
• Server failure
• Third-party service failure
• Security breaches caused by client-side negligence
• Issues caused by unauthorized modifications

You use our products and services at your own responsibility.

13. No Guarantee of Results

We do not guarantee that our products or services will generate specific business results, sales, revenue, traffic, rankings, approvals, or marketplace success.

14. Account, Access, and Security

If you provide us with website, hosting, server, admin panel, marketplace, or third-party account access, you are responsible for ensuring that the access is valid and authorized.

We recommend changing passwords or revoking access after the service is completed.

15. Termination

We reserve the right to refuse, suspend, or terminate service if:

• The client violates these Terms
• The client provides false or misleading information
• The project involves illegal or harmful activity
• The client behaves abusively toward our team
• Required payments are not made
• The requested work is outside our service policy

16. Changes to These Terms

We may update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised date.

17. Contact Us

For any questions regarding these Terms, please contact us through our official website or support channel.

KreativDev
Website: https://kreativdev.com
Support: https://kreativdev.freshdesk.com/